Read more articles on how to keep employees' morale up . The perfume makers at LVHM converted their factories to manufacture hand sanitizing gels for the French. How to Motivate Employees and Shape Your Company Culture During a Crisis. Probably for the best. “People just appreciate being heard,” Justin says. A recent survey showed. Throw a lifeline to now-lean teams. Employees having worked from home or on furlough for several months may be feeling a little isolated especially if they are used to working as part of a team. And Facebook did that one better by giving every employee an “exceeds expectations” review for the first six months of the year. I have the resources I need to do my job. Give your employees extra flexibility. 5 Ways to Keep Morale High During Difficult Times at Work | ProSource Staffing - Prosource Staffing. If you’d like a little help or just an independent outside perspective on how to put these 10 tips into action. Maintaining high employee morale is certainly challenging during a global crisis, but it’s not impossible to achieve. The fluidity of the current situation — social distancing, WFH, shelter in place, essential/nonessential work — demands flexibility from both companies and employees. Whether it comes from the top of the business or a line manager, effective communication can aid morale. In considering what’s important, here are five virtual — and virtuous — tactics for maintaining morale at your organization during coronavirus and beyond: Justin says now is the ideal time to simply stare out the window for a few minutes and home in on what is most important. Some retailers have been forced to lay off employees, which has resulted in their shops being understaffed. Take control of an ever-changing situation and adapt fast. Regular team meetings allow all the team to come together regardless of location. Again, managers should share successes and achievements and be clear about the next steps and team and company objectives. The main thing that has been our mantra during lockdown is being wholly flexible with our staff in relation to their individual requirements. Managers who have a challenge of managing teams virtually can build team morale, but they need support too. Customer satisfaction surveys can identify/rate how happy the employees currently are, although, conversations with the employees about what else could make them be happier/feel more supported will make them more grateful and engaged. But knowing how to motivate employees during difficult times can boost workplace morale and make it easier for them to face personal, professional, or social challenges. Managers can organise a specific day for team building and put it in the diary just as it would be if the team were all meeting in person. Even in the worst of times, recognizing the hard work employees do with a simple "thanks" now and then can keep morale up, while strengthening the … We were already fully set up to work completely flexibly, so we were able to fully adapt smoothly and quickly and employees have been able to prioritise/arrange their work around their family commitments as they see fit. How to Keep Morale High During Challenging Times Communicate, communicate, communicate. . It’s vital that each employee knows the business strategy and mission and how they and their job can contribute. 3 Ways to Keep Employees Engaged After Downsizing One is for important communications to staff and for staff to chat about work related issues. . Jeremy Cooper, the head of marketing for LinkedIn Talent Solutions, now hosts a virtual coffee hour twice a week. had fewer one-to-ones in lockdown, and 38% reported that the frequency of their manager one-to-ones had significantly dropped. The low-key get-togethers (no one is required to come) give his team a chance to drop in on the boss, see how he’s doing, and let him know how they’re feeling. After the turmoil of furlough and the changing face of many businesses we are all having to adapt which inevitably leads to changes in roles and responsibilities. Supporting staff during difficult times is par for the course — now more than ever. It’s hard to quantify. Required fields are marked *, Copyright © new Date().getFullYear()>2010&&document.write(""+new Date().getFullYear()); | All Rights Reserved | Website Maintained by Athena Web Designs, You need to agree with the terms to proceed. Meetings or one-on-ones using videoconferencing platforms such as Microsoft Teams, Google Hangouts, or Skype are an obvious way to do this. Be sure to remember the following six tips to get your employees on board: Be transparent when making big decisions Managers can also gather employee feedback from regular one-to-ones with team members. Improving staff morale during these difficult times can be challenging, as a lot of people still feel anxious and concerned about the recent pandemic and could be worried about a second wave. Spirits distilleries from the Bay Area to the United Kingdom have also turned their focus to hand sanitizers. Before coronavirus, most companies or work teams had regularly scheduled social activities they turned to for bonding. Uncertainty that their role might change, uncertainty about whether they can help ‘their’ company through this difficult time and, perhaps most prevalent, uncertainty that they will keep their job. The company crowdsourced 260,000 employees, asking them to “name one process that stops you from getting things done fast.” (At Pepsi, it turned out to be the performance management process.) Prioritize 1:1 and team meetings and check-ins to ensure benchmarks are being met. How to maintain strong employee morale during COVID-19. To reassure your employees and boost morale, make sure to establish a regular cadence of communication, engage key stakeholders, and think about ways to reduce infection transmission when people return to the office. The secret here is a really good set of habits at the manager level, where managers are just checking with their employees on a few of these key questions on a regular basis. I am satisfied with my employer's response to the COVID-19 situation. The other is just for general banter and jokes. With this in mind, consider the following ways to keep up employee in difficult times. “If you’ve got to take care of your family,” Justin says, “take care of your family.”, And employees should also feel permission to take care of themselves. Social events can also be held virtually to encourage engagement and show recognition. They’ve found this to be an excellent way for employees to unwind between intense coding sessions. When employees are working remotely and powering through tasks with little social interaction, they may feel at times like their hard work is being overlooked. . The main aim being to ensure everyone keeps in contact and can see their colleagues albeit on screen. These engaging techniques can help in conversations with employees in other areas of the business e.g. Employers must ensure that they are looking after line managers during COVID-19 and offer praise and appreciation to support their wellbeing. There has been a lot of talk recently of how productive staff are with home working versus office, but not as much surrounding their mental health of being isolated at home – this is some of the feedback I have received from my clients. instituted a five-minute virtual dance party, Apple, Salesforce, Facebook, and Johnson & Johnson all donated masks, offered 30 days of free storage to college students, produce ventilators, respirators, and face shields. He sent a memo (via Slack, of course) telling employees: “We got this. It is fine to work irregular or reduced hours. Consider sending out a pulse survey with just a few questions to get a read on how your workforce is faring. “I think as individuals we can take ownership of our schedules, and HR can encourage individuals to just take ownership of their own calendar and be able to block everyone away.”, Employees should let their teammates know when they’re on and they’re off. As many employees continue to work from home, and some gradually return to the workplace, it may become more challenging to maintain morale. Your email address will not be published. Some companies may send small gifts to an individual’s home to show thanks for a job well done, or there may be company ‘Shout out’ initiatives to recognise performance or attitude. We all need additional encouragement during uncertain times. While it’s crucial for managers to focus on their teams during difficult times, they also need support to boost their morale and prevent stress or burn out. Taking regular breaks throughout the day is important to keep productivity and morale high and disturbing your remote staff during this time can have a negative effect. As lockdown eases, face-to-face offsite team building is becoming a closer reality, however in larger groups, or teams where not all members can meet in person, virtual team building can build morale and engagement. During this time, administrators need to be relaxed, pay attention, encourage staff, and include them as frequently as possible in the conversations. “Blocking off time on your calendar daily to do the things that you need to do to stay happy and healthy is more important now than ever,” writes Erica Lockheimer, the VP of engineering for LinkedIn Learning. As Justin says: “The fundamentals are still applicable.”. Also making sure people are thanked for a job well done. Putting out messages on the important group lets staff respond and for others to share their issues. We have a range of different needs and family situations amongst our staff and whilst work is important, it’s not everything. Increase communication — with all key stakeholders. More Tips From Toronto Recruiters to Boost Employee Engagement. Strong morale is never a luxury item; it’s always an essential. We’ve also been regularly sending out materials on wellbeing & contacts of who to speak to both internal & external should they feel the need to. If you are having to make some tough decisions (eg redundancies) then act sooner rather than later to remove uncertainty. Also, keep in mind that you may need to communicate more than you think and repeat the message frequently in times of crisis. Explain in emails or team video calls,... 2. It’s the little things – like strong communication, increased flexibility, and good access to resources – that show that you care. No company can simply make adjustments on the factory floor and start producing strong employee morale. A scheme could be introduced where team members praise each other once a week or month so that morale comes from teammates as well as management. Some of the things we have put in place since the beginning of furlough include continuous contact with employees asking about their wellbeing & explaining the current day to day challenges of the business (both positive & negative). To put it plainly, keeping morale high during a worldwide crisis isn’t just about increasing team productivity with easy incentives. In a resilient culture, you get managers in the habit of checking in with their people. Teams and individuals need to be told where the business is really at, what they can do to help and what is expected of them for the company to not only survive, but prosper. This can be unsettling and a review with staff to redefine their position and reassure them that it is secure and gain feedback from them to ensure they are comfortable with the changes can help to lift morale and establish a new focus. Employee morale isn’t like widgets, which you can count as they drop off the assembly line. Take care of yourselves, take care of your families, be a good partner. Keep your door open--literally and figuratively- … Sit down and find out what employees want to get out of their jobs and the company in general. Employees need to relate to one another to stay unified during turbulent times of change, and these exercises are perfect for facilitating that connection. It is fine to take time out when you need it.”. Surviving downsizing: 7 ways leaders can maintain high productivity and morale when times are tough Back to video The true test of an effective leader is one who can successfully steer an organization through a major shakeup while maintaining the confidence and commitment of employees. Low morale can result in increased business costs due to the high turnover of staff and potentially increased employee absence. 1. Our approach to this focuses on two key aspects: transparency and positivity. Save my name, email, and website in this browser for the next time I comment. Companies must ensure that they are also communicating with managers and supporting them during difficult times because if managers have low morale, there’s a risk it can transfer to their teams and affect their wellbeing. Cultivate an Entrepreneurial Spirit The less your employees know about what’s going on, the more likely they are to... Tell stories about the great things you and your employees are doing. Ok, let’s dive into the ten tips now . Before a company looks to improve morale, it firstly needs to consider the current state of morale and how much change is required. It is a small token of appreciation, but our employees have expressed that they really appreciate the recognition.” - Darryl Smith, Founding Partner at Florida Car Accident Lawyer Team . Then try to reassure them and keep them informed. Managers can use the sessions to boost morale by offering praise and acknowledgement to individuals and updating the team on company-wide performance and COVID-19 initiatives. This influx of working from home has allowed many employees the flexibility they may not have had in the past. Here are five ways to keep your employees motivated when times get tough: 1. Despite this new normal, there are plenty of ways to keep morale up and ensure that employees don’t feel isolated during these difficult times. Morale of those returning after furlough has not been an issue as everyone has been very eager to return. This can be done company-wide using tools such as employee satisfaction or pulse surveys, which gather employee feedback anonymously. It’s no easy feat to achieve high employee morale. Before we look at the 10 tips, a quick thank you . Employees want to hear from their organizations, but they also want to stay connected with their colleagues. When we all help and encourage each other, we all win. Huge, another creative agency, has transformed its Wednesday lunchtime runs into virtual events at which colleagues share selfies and videos of their neighborhoods. Help employees fulfill career goals. Here are three ways employers can reduce panic and keep employee morale up during the coronavirus outbreak. In this environment, remember one thing: If you take care of your employees, they will take care of you.”. 10 Tips To Help You To Boost Employee Morale During Difficult Times 1. Be Intentional About Communications It’s crucial … View increased flexibility as a positive investment in employees. “We can’t predict where the 2020 economy is going to go,” writes industry analyst Josh Bersin, founder of Bersin by Deloitte. COVID-19 has significantly changed the way we work, and these changes will continue to shape the workplace environment. The main thing we have done is to set up two WhatsApp groups. Ford Motor Company is partnering with 3M and GE Healthcare to produce ventilators, respirators, and face shields. “I do know it’s going to be tumultuous, difficult, and uncertain. Giving employees the freedom to structure their lives in a way that works for them right now will help to keep morale high. And many companies are encouraging work teams to use a chat tool like Slack, Twist, or Teams to talk, to check in, and to share anything that keeps them feeling connected — photos (pets and kids particularly welcome), recipes, playlists, Netflix recommendations. . 5 Tactics for Maintaining Strong Employee Morale During Difficult Times 1. They might also be an opportunity for employees to introduce the team to their pet or home office, which can be a light-hearted way to build a team and encourage bonding. Thank you to all the contributors for sharing your very helpful insights! During challenging times the morale of employees is vital – how to make your employees feel appreciated and empowered? Give them agency and autonomy. We have continued these throughout lockdown with innovative ideas, such as an 80s Quiz Night and a Murder Mystery – complete with fancy dress! Companies that can sustain employee morale while coronavirus disrupts their business will be better off than those who watch it vanish. Once the company has the staff input, it should be reviewed and communicated to employees. “It’s very simple, right,” Justin says. While it can be difficult to achieve employee morale during difficult times, businesses that make a committed effort to create a culture of trust and togetherness can successfully motivate staff for success. The good news is that after the first six weeks of lockdown, one in three HR professionals believed that employee morale was higher than it was before COVID-19. We have also been sure to maintain communications and 1:1s on an individual level to ensure that everyone, including those staff that are furloughed – feel included and part of the team. Again, this is only beneficial if the feedback is reviewed, and solutions are offered. Recognition helps employees to feel more secure and encourages good behavior. Employees need to feel like the company trusts them to continue to work flexibly. At the end of this article, you’ll find more excellent workforce morale advice from local business leaders. The old adage of ‘No surprises’ is relevant when looking to keep morale high. Take the time to share new ideas and best practices you’ve gleaned over the last several months. Don’t Overwhelm Employees. Organise an activity day and arrange some light-hearted (socially distanced) challenges to open the communication channels again and reignite the buzz created when working as part of a team. We even have a daily 15-minute online staff quiz. Employers must ensure that they are looking after line managers during COVID-19 and offer praise and appreciation to support their wellbeing. Gather employee feedback. Justin says now is the ideal time to... 2. All staff except 2 are now back at work, either full or part time. Regular communication has been key in ensuring all staff understand the rationale as to why certain members have been retained and why some have been furloughed. A team lunch or drinks may not be possible in person but can be carried out together virtually. Connect employees to the community. As employees work remotely, it’s easy for them to lose sight of the bigger company, so management must remind them how the business is performing and how they and their team are contributing. A site manager at BASF Ham noted that when the management team’s response time to people’s concerns lengthened, it made employee morale drop. So, now is actually the ideal time to consider what work is nonessential — and let it go. John Florez is CEO of RightWorks, Inc. Another way for leaders to take the temperature of their teams is to open their doors. Team socials have always been essential to our team cohesiveness and sense of fun and unity. Justin, an industrial-organizational psychologist and the head of people science for Glint, says: “For people like us who work at the level of deep employee engagement, the fundamentals are still applicable. We’re going to share ten tips you can use to improve employee morale during difficult times. Employees are looking for advice and encouragement from their leaders, particularly when the emotions are running high. “There’s no new default setting for working hours,” Justin says. Encourage employees to take time for themselves throughout the day and introduce a … Morale can be enhanced if employees feel like they are kept in the loop, especially at present. Afterwards keep talking to your staff. Research shows that employees feel overwhelmed and unproductive amidst the uncertain climate of the business world. If employees are feeling confident and enthusiastic, they’re much less likely to follow through on solutions. I feel well supported by my employer at this time. It may only need to be half a day, but it’s essential to organise specific sessions for team discussions about business changes and updates, team bonding activities and social time. LVHM and Ford have been able to take their existing manufacturing facilities and convert them to produce hand sanitizers in one case and respirators in the other. I know what I should be focusing on right now. There is a lot that companies can do beyond hosting a Teams “water cooler.” For example, the London-based digital marketing firm Incubeta has instituted a five-minute virtual dance party every afternoon. For instance, Google offers its employees ping pong and foosball tables and video games. And focus on what’s important. And that’s especially true today. “People don’t need leaders to have a crystal ball right now.”. Yes, we do have cake on employee’s birthday. People still need to understand why they’re doing what they’re doing. It doesn’t matter if you are the MD, HR Manager or a general employee, encouraging staff to be aware of others, applauding each other’s efforts and acknowledging your teams successes, will give them that much needed boost during these difficult times. To receive blog posts like this one straight in your inbox, subscribe to the blog newsletter. believed that employee morale was higher than it was before COVID-19. You’ve hired intelligent adults, treat them like it . Companies, of course, can set the stage for community service by modeling good civic spirit. The main concern right now for employees is uncertainty. “Once you have that,” he says, “it’s more likely that you’ll be able to have a sense of mastery over your world at a time when you don’t have control over a lot of other stuff.”, Priorities are shifting, quickly and often unpredictably. . Managers have had to adapt to managing their teams differently, and they will also have their own personal challenges. Make work fun. But if you had good workforce morale before coronavirus interrupted your business, you already know how to produce it. For those who have worked throughout, we have given additional leave to be used for long weekends in order to recharge batteries and to be a token of appreciation of efforts. In times where the job market is so uncertain, a move like this is bound to boost employee morale by leaps and bounds. With a view of bringing our employees back in the near future, we’ve also arranged for each of them to undergo e-learning courses to refresh their knowledge on their expertise & also on the day to day policies we have in place. We have focused on listening, putting in place clear communications and developing health and wellbeing initiatives to help staff feel valued and to help them cope with the changes in the new environment that we are working in. U-Haul offered 30 days of free storage to college students who may have been kicked out of their dorms. Such knowledge can increase employee pride and trust in the company they work for and gives them a bigger picture idea of their purpose, which can boost morale and engagement. Not with cake and champagne, but sharing with the team. Deloitte’s 2017 Volunteerism Survey found that 89% of workers believe such programs create a better work environment and 74% think they strengthen everyone’s sense of purpose. Keep it short. When employees start returning to work, there may be some employees in the workplace and others working from home, but morale still needs to be boosted in split location teams. Before a company looks to improve morale, it firstly needs to consider the current state of... 2. Here are examples of survey statements you might ask your employees to rate on a scale that runs from strongly disagree to strongly agree: It's also important to include an open-ended question for employees to provide additional details, such as: "What would make you feel more supported right now?”, “The secret here,” Justin says, “is not a perfect set of survey questions. If managers can gain gauge morale, it will be easier to consider what needs to be put in place to increase engagement to retain current morale. “We keep employee morale high by sending out thank you notes to our employees currently working from home. 2. And if your company has a program that matches employee donations to nonprofits, now is the ideal time for a callout of that benefit. . “Tell them to take one thing off everybody’s plate,” Justin says, “as opposed to don’t put any more on.”. 5. If they are required to return to the workplace, employees should feel like they can still have flexible work options on occasion. Encourage creative innovation from your staff. During lockdown and as remote working continues, there is still an opportunity for managers to ask for feedback from individuals during their one-to-one meetings. Now more than ever, bosses, managers, and team leads should make it a point to acknowledge good work and celebrate achievements. And now is no different.”. Communication via video has also been essential for team morale and cohesiveness – we have a daily round robin at 9.50am called the 10:10 – a chance for everyone to catch up and address any issues/queries they may have, as well as monitor health/COVID issues. . Others are fighting the ultimate struggle of work-life balance because […] Communicate with them at all times. Ask if they have the information and the resources they need to work from home. We keep in touch with them regularly. Recognize Hard Work. And ask regularly. Many factors can affect morale, including leadership, manager and peer support, work environment, trust, culture and how valued employees feel. We also have a team chat, which is used for everything from business communications to holiday pics and pictures of the kids and dogs! Download Your Free Employee Morale Checklist, 10 Tips To Help You To Boost Employee Morale During Difficult Times, While it’s crucial for managers to focus on their teams during difficult times, they also need support to boost their morale and prevent stress or burn out. All decisions have been based on business needs rather than the perceived financial savings. The remaining staff will be brought back when the demand for work in their area increases. Don’t forget to recognize employees’ efforts even more now that you’re all working remotely. It’s an idea worth borrowing. If you’d like a little help or just an independent outside perspective on how to put these 10 tips into action, get in touch with us here. We have a lot of experience helping our teams work remotely and wanted to share five ways we’re keeping our employees engaged and socialized while we adjust to our new normal. Keeping your team in the dark is the best way to drive them away from your company. Set short-term goals with increased communication to staff and clients. They will tell you how they feel and any concerns they might have. Provide unprecedented flexibility to your employees. So, it’s not just OK, it’s advisable to step aside to gain perspective. Silence is not golden; even small updates matter, particularly during a crisis. The good news is that after the first six weeks of lockdown. However, the events of 2020 have made that job for retailers more difficult than ever before. The non-important one is purely voluntary. Talk with them. There’s an adverse risk to morale if employees give feedback, and the results are left unactioned. Currently, with so much change in the way employees are working, businesses must update their people about the potential return to work options, health and safety measures in the workplace and other business-related issues that affect employees. Tips into action easier for them to make some tough decisions ( redundancies. 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Normal times, you get managers in the best of times 30 days of free storage to college students may! Senior management team is working to stabilize the business strategy and mission and how change. Will be brought back when the emotions are running high COVID-19 and praise. To unwind between intense coding sessions employee knows the business strategy and and. Helps employees to take time out when you need it. ”, email, and Johnson & all. Employees: “ the fundamentals are still applicable. ” and their job can contribute sustain employee beyond... Johnson all donated masks for healthcare workers employees in other areas of the critical things can... United Kingdom have also turned their focus to hand sanitizers questions to a. And positivity before COVID-19 intense coding sessions team in the past heard, ” Justin says “... Have done is to set up two WhatsApp groups to all the to... Like they are kept in the past one better by giving every employee an “ exceeds expectations ” for! 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