she took her time with us, she talked about our needs, what we weren't happy with in regards to our current mattress and our price point. I ended up buying a mattress from another company who was much friendlier and talked me to about the mattress instead of trying to secure a deal. Trust me, the prices are a lot better, the service is more honest and friendly. Bought 2 IComfort beds there in the past couple years. Hybrid mattresses are popular among shoppers looking for a bed with strong edge support because the spring or coil layers often provide additional stability at the side walls. I have already recommended American Mattress (and specifically Leonard) to my friends in the area. Recent Praise Dream Star Our salesman was 100% helpful. All questions were answered pleasantly and completely. Felt as if some of the salespeople were so new they weren't sure what to say or do. We could have saved time and gas by coming here first. Disappointing experience. I not only left with with the box springs I needed, but better educated about my options coming up. We have been waiting 7 weeks for delivery. So big "like" for American Mattress. I had a wonderful experience shopping at American Mattress. Got a great price and product was delivered on time. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. He is the epitome of slimy mattress dealer. I have been trying to contact the manager for 2 months now after buying a mattress in May. The soft and comfortable surface of the mattress promotes blood circulation freely while you sleep. We had a great experience buying a twin mattress and box spring for our daughter at this location. You can find articles related to American Star Mattress Reviews by scrolling to the end of our site to see the “related articles” section. I just upgraded to a Tempurpedic from American Mattress and I love it. I also got a small discount at the end. When I went back to get a refund I was hassled even further, talked down to and told "good luck" in a condescending way on my walk out. I love this place! We bought our mattress and were out the door in 20 mins flat. This family owned business really takes care of its customers. and "All you need is a dollar down-I can even pull out my wallet and give you the dollar myself!" I don't know about some of the previous reviews. Jeremiah was most helpful and informative and made the purchasing and delivery process easy and trouble free. Darlene was wonderful. They give you quality right from the start. Save your time and shop somewhere else. Find 1 listings related to Americanstar Mattress in Houston on YP.com. You really can't beat that.All that aside, after picking out the mattress set and futon that I wanted, I had come up with a price I would be willing to pay and he beat that by about a hundred dollars. the owner and his partner are old school and offer excellent customer service and no-pressure salesmanship. Victoria Mattress, made by American star available in Queen & King size, Dual sided 15 year warranty, View. We bought a mattress and changed our mind the next day. These guys are great. One of the beds can be exchanged within 30 days, the other within 60 days, without any restocking fee or charge, which I'm happy about. When I called to complain (upon arrival) I was informed that the mattress I wanted was magically in the warehouse but could not be delivered today. They had us try an expensive bed first for some kind of "comfort" test and then picked out two mattresses they thought would work for us, all while telling us to "buy now to guarantee this best price" and piling on terrible sentiments about our current mattress. He assured me how important customer service was to them, that the owners of American Mattress really impress that upon them, and that delivery was free, and there would be no charge to haul off the old beds. Jeez.You'll find all sorts of brands, comfort levels, sizes, price points, etc at American Mattress, but it seems like this shop leans towards the spendier side. We ordered a mattress on a Tuesday, which was suppose to be delivered 3 days later on Friday. Americanstar mattresses provide competitive prices while maintaining high quality for a great night’s sleep. Right from the get go the service was amazing and they worked with me on what I needed and could afford. For those that are looking for a good deal on a mattress, you may be able to find some good value for the materials. This had to be the best experience I've had buying a mattress. John was very helpful - informative and knowledgeable but not pushy. It was obvious that he wasn't just trying to make a "sale", he actually cared about helping us find the right mattress for us. This mattress is covered in a stretch knit fabric, providing a soft breathable cover, ensuring a comfortably chill night sleep. Go see Leonard, he knows what he's talking about. Upon arrival I quickly realized I was sent a random mattress I quickly looked at and rejected. Highly recommend! A very nice, personal touch that has been lost over the years! I called American Mattress to see if they could accommodate me on such terms and Larry was so helpful, it was shocking. Job Work/Life Balance. It was a great mattress...for a while, it began to sag and now there is a noticeable sag on both sides...we're pretty average size people and in no way should this mattress have gone so bad so quickly. Great Memorial Day Deals for sure. SEE AMERICANSTAR MATTRESS AT LAS VEGAS FURNITURE MARKET JAN 26 - 30, 2020 Read more >> Warranty. We bought a king mattress from Havertys last year and ended up giving it toOur son as it wasn't as hard as we needed after a few weeks on it.However we just went to this store and Jenny was amazing .. like meeting an old friend even though we'd only just met.. she helped us so much and gave us some great advice .. very very happy and looking forward to our new mattress! This is the THIRD time they have changed the delivery date. At this point we thought, we would end up having to live with it or buy an egg carton pad. The manager offered us an additional 20% off and a free mattress protector that they were selling for around $100. After listening to my concerns they matched Mattress Firm's price while putting me in a significantly nicer bed. Waited to the last minute to get a mattress for quest that we were hosting for thanksgiving. I was a little concerned about returning to them due to some of the reviews here. So I asked him if he could look me up on the computer, and his comment was we don't do that here!! The cons: Some complaints about sagging over a shorter than average timetable. Thank you so much!! Got a great deal using my cheeky card along with the $300 off king mattress special they had running.Highly recommend! Service was fantastic from purchase through delivery. They did not hesitate to say we have full rmanufacturers replacement guarantee and they would replace our mattress after it was checked out by a representative. I was able to choose my delivery day and time and they were right on time. Michael was incredibly friendly, knowledgeable, and understanding to what we were looking for and needed as new mattress buyers. We were very happy with our purchase and the staff. 2.0. Another way is to type some keyword related to that in our search bar, then click on “View all results” and we will give you every result possible. If you consider buying a mattress go to the american mattress store on 2112 N Clybourn! Their iComfort and iSeries lines are well-known for their multiple layers of comfort foams and pocketed coil arrays. The cons: Some have had issues with durability problems with some models. Advertisement SleepMaker rated dreamy in mattress comparison . Awesome service all around. The only negative thing that I could say at all, is that my husband and I drove around for and entire day wasting time going to all of the other stores, before coming to American Mattress. (we changed delivery date multiple times) mattress protector from here is key, it's super easy to clean and protects from everything, I would suggest everyone to grab one. We have had Serta before without issue. He was very knowledgable on how to choose the best mattress for our sleeping styles and needs.We fell in love with the most expensive mattress in the store. I would highly recommend American Mattress and this particular location to anyone!! But you would need to pay $59 for someone to go to your house and inspect the mattress to verify if the mattress is in poor condition. We were able to find a perfect mattress at a very reasonable price. We told the sales guy our budget and he said he'd be able to knock down a few beds to meet it. My new mattress is extremely comfortable and I am finally getting a good night's sleep! A free inside look at company reviews and salaries posted anonymously by employees. He made sure everything I purchased met my needs and was happy to answer any questions I had.They gave me a delivery window of three hours, but showed up within the first 15 minutes. What a nightmare. We had been at Mattress Firm and left because of how desperate the salesmen were. Everything went off without a hitch just as promised and we couldn't be happier. American Mattress is a big mattress company in the midwest. We were not rushed or pressured. The pros: A nice blend of all-foam and innerspring mattresses with budget options available. i was in and out in less than an hour and our bed was delivered that afternoon (their delivery was also very efficient, clean, and easy). I never thought to invest in a new bed but it has been the best decision ever! Delivery came quickly, as promised. You'd be wrong.Lots of shady stores out there who couldn't be nice to a customer if it cost them their business.If anyone asks me where to get a mattress, this is where I send them. Don't shop online you won't get the same experience. Hubby and I have been shopping around for our 3-year-old's new full size bed. We felt no pressure at all to purchase a mattress, and it was a pleasant experience! Thank you American Mattress and for those of you who are in need of a great mattress ask for Kenneth Davis he knows this business!!! With both memory foam and pocketed coil options, most customers like their mattresses at first, but some customers ... your own body is the only North Star. See reviews, photos, directions, phone numbers and more for Americanstar Mattress locations in Houston, TX. We were greeted by an associate immediately and asked him a question about the type of mattress we were looking for. As in, you hope it doesn't happen very often, as it can be really painful and super expensive if you're looking for quality. ).John was super helpful from start to finish, gave us pros and cons of all the beds were were interested and cut to the chase quickly. Jerry was incredibly friendly, was not pushy in any way, didn't try to upsell me, and was very patient while I tried out each mattress. He was absolutely outstanding and I would recommend to anyone to give him a chance. Buy Now. Americanstar mattress would like to extend the warmest welcome to our beloved patrons. Great experience. I will definitely return to American Mattress! Visit noasleep.com.au. The mattress has lumping on one side and sagging on the other. He provided more in depth information on the product than what was provided to us by the branded Tempur Pedic store which we also visited. I can't say enough good things about this family-owned store! Like all things you read on the Internet, understand there is no better judge than yourself. Get The Best January 2021 Mattress Deals! This is because American Mattress has to pay its sales people, keep its store operating, and make a profit, while also passing profit margin to the name-brand mattress companies too. Select to compare. He was so sweet and kind and funny and nice - he really is the best, and made this whole process so incredibly fast and it all went off without a hitch.It got delivered today - I can't wait to go to bed tonight! It seems there aren't many places that you can say that about anymore!Thanks, Ed!!! I did market survey and found American Mattress great by price,quality and service. The salesperson was patient, forthcoming and professional always. We started our search in a big chain store. Would definitely return for our next purchase. Right away, our salesman put us as ease and didn't push at all. Both Chris and Richard were great, as were the delivery guys. We walked in the showroom on Golf Road and weren't pestered to death, they were all very courteous. Highly recommend this place, and will be making all future purchases here!! Needed to get a full sized mattress for my sons new bunkbed. There were two that I really liked, but as I was just starting out with my shopping, I wanted to do some comparing, so I wrote down the make and models I liked, thanked the salesmen, and was about to go on my merry way, when I got a lecture--yes, a lecture!--from one of the salesmen. I put a down payment down and attempted to call to pay for the balance, but never received a sales person - and after leaving messages never received a call back. Here at the Slumber Yard, we have invested thousands of dollars and hours into testing, researching, and producing the best mattress reviews you can find online. And because the intersection of Roselle & Golf plays home to four different mattress shops, I was able to round out my mattress-ucation in a matter of a few hours. My fiance and I just bought a mattress from them yesterday and we are very pleased with our purchase. American Mattress is a large mattress retailer based in the midwest, with a focus on the Chicago metro area. He is extremely knowledgable about the mattresses he's selling, which include the top of the line Tempurpedic. Mario (who I later found out was Anthony's father-in-law) tells me that my mattress is not under warranty because my bed frame is not reinforced properly for a Queen sized bed.After Mario leaves and I talk to my bedframe company, I find out that Mario was right but wrong: my bedframe is actually reinforced to hold the weight of king mattress, even though it's a queen.I called the store repeatedly and am reassured that Anthony will most definitely call me back. Recent recommendations regarding this business are as follows: "NEVER LISTEN TO THE WORD COMING … Seemed like a good deal to me!After all that we actually decided to go with another brand of mattresses after visiting Bloomingdale's.....we are now the proud owners of a new Schiffman mattress. He allowed me to spend as much time as I needed trying out different mattresses without constantly nagging me with sales pitches like his competitors. Like Chris, Richard also expressed the importance of customer service, stating the company owners were very geared toward customer satisfaction.Delivery went very smoothly. I will never shop there again and would be curious to see how these people who are rating AM with 5 stars will feel in 1, 2 or 3 years once their "warrantied" mattress goes to shit for them.Good luck dealing with Anthony and all of his BS shenanigans. I would definitely recommend this particular American Mattress location to anyone I know. American Mattress was first mentioned on PissedConsumer on Mar 04, 2008 and since then this brand received 60 reviews.. American Mattress ranks 29 of 215 in Bed and Bath category. We needed a mattress and a futon and we were able to get a great deal on both. He told us stories of living abroad in Germany. The Marble by American Star is available in all sizes. Our experience could not have been worse. We ended up getting an $8,000 mattress for $2,500!Buying a mattress with American Mattress is an A+ experience. He showed me exactly what my money could buy, which I appreciated. I was kindly greeted at the door. I'd head to Bloomingdale's (or Marshall Fields back in the day), plop myself down on a few mattresses within my price range, pick one, and cha-ching...I've got myself a mattress for at least 5 years!I found that shopping with my new husband for a mattress isn't quite as easy. Plus 20 YEARS Warranty can’t beet that. We were able to try all the mattresses, got a great deal on what we liked, and best of all experienced great, super friendly customer service. I got a great deal & he was able to fit me in for a busy next day Saturday delivery. So I decided to at least go in, and if nothing else, maybe I'd get a nap out of it and then go to the next mattress store.Chris wasn't in but I worked with Richard, and he went above and beyond to help me find exactly what I needed. Mattresses . My husband and I needed a new mattress for ourselves, as well as one for our guest room. Working with Leonard was a pleasure. Sold me an expensive twin only to realize it is 4 1/2 inches less wide than the standard for a twin. Easy, affordable, excellent experience through and through. Personnel was helpful and knowledgeable about the product and didn't try to upscale on unnecessary items. This is a great store! The pros: A variety of memory foam focused mattresses with good scores on quality and customer satisfaction. The delivery schedule worked extremely well for my schedule - they deliver on nights and weekends! Manger said it was cancalled out and had it as being on layaway. I'll be needing a new mattress in a year or two, and he took the time to show me some great options for when it's time. We've recommended this location to family and friends and we will continue to spread the word. Amazingly we were able to select a mattress and have it delivered in just a couple of days. He covered everything, even things I didn't ask about because I lacked knowledge.They have various options at different price points so there is a mattress for every buyer. Reviews from American Mattress employees about American Mattress culture, salaries, benefits, work-life balance, management, job security, and more. My husband and I just went into this store to look for a new mattress. Ed could not have been nicer, or more helpful! OK, you guessed it. The salesman we worked with was fantastic! If you're looking for a bed in any price range, this place has you covered. Yes, I'd recommend coming here while out looking for beds! By combining the noblest materials with its craftsmen’s exceptional know-how and the talent of best designers, our proud history and groundbreaking innovations … We decided to purchase our mattress from Chris because of his knowledge about the specific mattress that we wanted. The cons: Some problems with durability reported on some of the more affordable models. This experience was awesome! I bought my Tempurpedic mattress from here a few years ago and I had a great experience. Finally able to have it changed. John was incredibly professional, friendly and honest, and the prices are reasonable. I was planning on getting a full, but saw the queen was the same price. My husband and I purchased a new mattress about six months ago and we are obsessed with it. It is so dreamy! My only regret is that the low profile box spring, which was amazing for the really tall mattress I had originally, is a bit too low for the mattress I kept. Great deals, greater are the prices. Purchasing a mattress is an undertaking to say the least!! Good news: Still under warranty and guaranteed, right?Well, that means a whole lot of different things to the American Mattress folks than it does to me. Free box spring and free delivery. We ended up purchasing a Tempurpedic for ourselves and a Serta for our guestroom. Anthony and his team are among the best.Thank you Anthony, and, apologies for besmirching your reputation by posting my 1 star review to your store. He was not knowledgeable and asked us about our budget because what we were looking for was expensive. So I go to a different American Mattress and negotiate the price there.Then I go to the Clybourn store and tell Anthony which mattress I want and the price the other store gave me. Ask for Christopher Jones. I highly recommend Ray and American mattress for your next purchase. I told the associate (I think his name was Glen) my price range and he didn't try and push or upsell me. 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