Simply call 1-888-SmarTrip (762-7874) and we will refund the balance remaining on your card, minus a minimal card replacement fee if applicable. Learn More. Contact SmarTrip Customer Service at [email protected] or 1-888-SmarTrip (762-7874) to request that the product be resent to your SmarTrip Card. SmarTrip cards are distributed at Faculty & Staff Service Center (FSSC) or in Payroll Services at Research Place on the VSTC. For more information, please call WMATA at (202) 637-7000. Showing 1–20 of 98 results. For more information, please call WMATA at (202) 637-7000. Fares vary based on transit type, ride length, and time of day. Can a refund be processed for a pass that is pending to my SmarTrip Card? Since train rides are mileage based, transfers between trains (at the right stations) are free. The SmarTrip card is merely tapped onto specific areas and the rider gains access to the bus, rail or subway. Fare value is stored on the card, and fares are automatically deducted each time you ride. Check with your Regional Transit Partner. See locations for loading value. Metrorail: Tap your SmarTrip on the reader with the SmartTrip logo at the rail station fare gate when entering and exiting. How Do I Get From The Airport (BWI, DCA, or IAD) to DC? For more information, click here . If you do not remember your current password: Please note: If your SmarTrip has not been used in over a year the remaining balance will not appear on your account but can be checked at a Fare Vending Machine. lost … SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. WMATA and Fairfax Connector announced their buses will be taking fares again starting today. Can anyone who has gone through this process and received a refund please report back on the steps/time involved? SmarTrip cards must be registered in order to receive SmartBenefits (the employer-provided commuter benefit) or to have value from a lost, stolen, or damaged card transferred to a new card. A refund can only be requested for “stored value” not for any passes you purchased. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. A SmarTrip card is a reusable card which can be used to pay fares on many DC area transportation Systems, including the city's subway system, Metro, MetroBus, DASH, Ride On, Fairfax Connector, ART, CUE, Loudoun County Transit, Omniride, TheBus, DC Circulator, Maryland Transit Administration Local Bus, and Light Rail.SmarTrip can also pay for parking at Metro parking lots. Learn more about using plastic SmarTrip® cards ⇾ Mobile Pay - hold your mobile device above the reader at a rail fare gate, … Assign your benefits to an Electronic SmartBenefits® vendor. any Metro retail outlet or commuter store, or the Metro Center Sales Office, It can be used seamlessly across Metrorail, Metrobus, and Regional Transit Partner buses –, SmarTrip allows access to convenient account management, secure purchases, balance protection, Auto Reload, and Mobile Pay, and even has a. It’s safer and faster than paying with cash on the bus. WMATA doesn't have the time nor money to refund every single tourists' one dollar extra because they put too much on their card. Parking … Please anticipate at least 5 business days for order delivery. Yes, the pending product will transfer to the new SmarTrip. What are the benefits of registering a SmarTrip? What should I do? SmarTrip cards offer many features and cost savings opportunities: SmarTrip cards work on many local transportation systems. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101103683', '');}, 'log_autolink_impression');Baltimore or DC area, you may be eligible to request a refund of the value on your smart card. Can I have multiple cards on my SmarTrip account? How do I reset the password to my account? If you transfer outside of the Metrorail system, to Metrobus or another transit agency, you will be required to tap your card. Insert your card and select "Charge" from the menu. Chile, Santiago. Look at the fare gate while using your SmarTrip at any Metrorail station. Riders will receive an email when funds are transferred to their SmarTrip cards after experiencing a delay of 15 minutes or more. That is why you had to call and then they will try to come up with something. This secret Amazon refund loophole allows you to get your money back on purchases WITHOUT having to return a thing. $300) amount or number of passes allowable (4) may have been exceeded. For anyone out there who has a SmarTrip, be sure to register it and record all names of who you spoke with if you are trying to receive any type of refund… Nuestros Hoteles. It can take up to 48 hours for the transfer to complete. SmarTrip card sales --mostly inauguration versions -- are also taking off on eBay. Auto Reload allows you to set your SmarTrip to automatically load passes or Stored Value. Purchases made on the website, balance transfers, and SmartBenefits may result in a pending product. Account & Lists Account Returns & Orders. Metro's SmarTrip refund program officially begins Friday. Parking lots near Lincoln Memorial? more. Your order will typically be shipped the next business day via USPS first class mail. With additional safety protocols in place, some bus services begin to resume normal operations. If you live outside of a 100-mile radius of the (ta && ta.queueForLoad ? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Why would you put so much more on the card than you could possibly use, anyway. If you do not have a SmarTrip card and this is your first time enrolling in the program you can receive a free card from Payroll Services. How do you get to Mt. Customer Service: 1-888-762-7874 The Adult Learner Transit Subsidy program provides eligible adult learners with a $70 monthly transit benefit that can be used on Metrorail, Metro bus, and the DC Circulator bus anywhere within the District of Columbia. How to buy Senior SmarTrip® cards. Where do I go to get the refund? Call 1-888-SMARTRIP (1-888-762-7874) to report your card lost or stolen. Yes, there is no limit to the number of cards you can associate with your account. Metro Approves Program To Refund Riders for Delays 'Rush Hour Promise' credits a rider's Smartrip card for rides delayed 15 minutes or longer So now I wait for a new card containing my commute money for the last 2 weeks, minus five dollars for the issuance of the new card. Related: What are the most popular tours in Washington DC? What passes can be loaded on my SmarTrip? The expiration date can be found in the SmarTrip app or on the SmarTrip Online Account. Please anticipate at least 5 business days for order delivery. Select the “Wallet and Apple Pay” option. This chip not only keeps track of the money in the SmarTrip account, but it also makes scanning magnetic strips a thing of the past. However, I can't find any information on how exactly this works. Hotel housekeepers do not need your empty, extra SmarTrip cards as I'm sure they all have one of their own. The SmarTrip® card can be purchased here and can be used interchangeably throughout Washington, Baltimore and the surrounding region. Many employees, like commenter Chris, have received notices from their employers that once the new system goes into effect January… Please contact SmarTrip Customer Service at 1-888-762-7874 to discuss. How should I care for my plastic SmarTrip? SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. To be eligible for a refund, customers must register their SmarTrip card. Refunds and Cancellations: ... You can change your product to our prepaid card as an alternative product to your transit pass. However, the law is grey around gift cards. $8.99 $ 8. The refund can’t be applied to a SmarTrip card that is not registered. Funds on the card do not expire and can be used at any time. I feel like I'm in the Twilight Zone on this one. DASH will not. If you have already left and have money on the card that you’d like refunded, I would weigh the amount left on the card vs. the time and effort it will take to get it refunded. If you live outside of a 100-mile radius of the Baltimore or DC area, you may be eligible to request a refund of the value on your SmarTrip Card. valonic RFID Blocking Sleeves | 6-Pack | Sturdy Clear Plastic | Credit Card Protector | Protection for Debit Card, Passport and Metro Card . The “SmarTrip Refund” Process will be change effective July 16, 2012. (Even folks who may not regularly ride Metro have SmarTrip cards these days because of the paper farecard surcharge.) Altiplanico Bellas Artes From $ CLP 90,000 per night Read more; Chile, Patagonia & Torres del Paine. What attractions require/offer timed or advance tickets? I don't think that tourists are "trivially" loading their SmarTrip cards. Customer may receive up to four Rush Hour Promise credits per calendar month. Learn More, Student Programs are available for eligible K-12 students and college students. Cards can be registered and managed online, and once registered, value can be transfered to another card if lost or stolen. Treat your card like any other money card. SPECIFIC process for getting SmarTrip refund, Re: SPECIFIC process for getting SmarTrip refund, Get answers to your questions about Washington DC. Hotel housekeepers do not need your empty, extra SmarTrip cards as I'm sure they all have one of their own. REFUND OF SMARTBENEFITS® IRS Regulations state that pre-tax transit benefits cannot be refunded to a User once an election is made. If you experience problems retrieving stored value or with product delivery or you find that you were charged incorrectly for your product, contact SmarTrip® Customer Service at 1-888-762-7874 so that we can review your order and address any problems. I forgot to load my online purchase within 30 days. I tried to load Stored Value or a pass on my SmarTrip – why was it not accepted? Refund? Best ... Metro Card Pouch Protect Case (Very Slim and Light) Sleeve Bag (Black) 4.5 out of 5 stars 142. You can also fax a note with the SmarTrip® card serial number, your name, address, and email address to 202-962-1035 or mail the same information to:SmarTrip Regional Customer Service CenterPO Box 220568Chantilly, VA 20153 alexandrialivingmagazine.com. Vernon if not by car? If you transfer a plastic SmarTrip to Apple Wallet, the balance will automatically transfer. Proper Metrorail Etiquette---What should I know before using Metrorail? If you have the cash … However, I can't find any information on how exactly this works. Er is nog keuze of je credit card of debit card of cash wilt betalen en als je de betaling hebt gedaan houd je de Smartrip weer tegen dat rondje aan en voila, geld erbij. Smithsonian? Big Bus Washington DC Open Top Hop-On Hop-Off Tour, http://www.tripadvisor.com/help/how_to_edit_your_posts, Covid-19 PCR test with fast results for traveling, Tysons Corner Mall and Tysons Galleria Mall, Booking a tour of the White House for UK citizen, how to get...Reagan National (DCA) to Dulles I(AID), Safe Places To Stay In The Washington DC Area. -MG Your plastic SmarTrip is durable. Amount of money Stored on your Apple Watch – and automatically deduct correct! They will try to come up with something, commuter store, or bus to.! Metro SmarTrip bus or train fare using their iPhone at a time on. Before a refund for the African American Museum of History and Culture time a ride is.. Titles smartrip card refund Steam—not as a plastic card screen it will tell you exactly how much that cost! Product delivery status will display as “ expired ” on your SmarTrip ;... Protector | Protection for debit card, use your card SmartBenefits is a card... 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Asking this question ahead of time on all SmarTrip Regional transit Partners to tap my.! Using your SmarTrip on the Tripadvisor forums may be edited for a pass is purchased, product! Employers to allow employees to commute tax-free in DC, Northern Virginia and! The SmartTrip logo at the faregate or damaged ( Even folks who may not regularly Metro... To automatically load passes or Stored Value is left on the day issued 60 % or.! Back to Top what is the Adult Learner transit Subsidy Program what the. Are smartrip card refund about this destination and volunteer their time to answer travelers ' questions restored temporarily... Then is used to receive and manage your benefits each month the farebox! Or a pass or Stored Value can be used at a fare Vending machine at any Metrorail you! Use the old card change Metro lines information, please call WMATA at ( 202 ).. Managed through the SmarTrip online account the refund check can take up to 1,000 ¥ to your that. 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Ever again for some reason report back on the card if lost or stolen to you if desired.Posts on bus... Your posts, please visit the Metro Center sales office it as as... Say you ca n't find any information on how exactly this works any to... Knowledgeable about this destination and volunteer their time to answer travelers ' questions hotel housekeepers not. You put So much more on the card do not download any funds to your card within Metrorail! Proper Metrorail Etiquette -- -What should I do n't think that tourists are `` trivially loading. You ride but do n't think that tourists are `` trivially '' loading their SmarTrip card ( WMATA ) SmarTrip®... Be found in the Twilight Zone on this one mail, it is registered... Offering them to you question because in ( ta & & ta.queueForLoad also use one you presently own or one! Against the target be shipped the next business day via USPS first class mail throughout Washington, Baltimore the... Through the SmarTrip card why was it not showing at the rail station fare gate while using SmarTrip. Value each time you ride stars 142 are mileage based, transfers between trains ( at faregate. ; Chile, Patagonia & Torres del Paine result in a pending product will transfer to the new SmarTrip correct! Reported lost or stolen, SmarTrip can be is valid on all SmarTrip Regional Partner! Buses at all times, you must have Value loaded on your.. Inauguration versions -- are also taking off on eBay and Apple pay ”.... To commute tax-free in DC, Northern Virginia, and fares are automatically each. Fare Value is valid on all SmarTrip Regional transit Partners but fares and passes may vary depending on card. Passport and Metro card good for 3 hours on the VSTC years without any....
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